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Indigo Medical Consulting

Supporting medical practices to thrive through strong systems, strong teams, and strong patient experiences.

Indigo Medical Consulting Services is a specialist practice management consultancy dedicated to supporting healthcare organisations with trusted expertise across business operations, human resources, leadership development, e-training, and
marketing.

Stop The Revolving Door

Stop Losing Great Staff: Build a Team That Stays

Stop the revolving door in your practice. Learn why good staff leave — and discover the proven steps smart practices take to retain top talent.

Free 7-Part Checklist for Practice Managers to Retain Staff, Lead Effectively, and Strengthen Your Medical Practice

Why Staff Leave

You walk into your office. A resignation letter is waiting. It’s someone who performs really well — great team player, reliable, respected. The one you thought would stay.

Your stomach drops. Not again. Not now. Not her.

The rest of the team is watching. Quietly wondering:

“Who’s next?”

You’re not alone.

Across medical practices, staff leave for reasons beyond pay:

  • Burnout and overwhelm
  • Poor or inconsistent leadership
  • Lack of support or recognition
  1. Role confusion and shifting expectations
  2. Culture breakdowns

As Practice Management Consultants working with clinics across Australia, we see the same patterns:

Turnover rarely comes out of nowhere. The signs were there .This checklist helps you see them — and fix them

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Why This Checklist is Different

  • Not theory — it’s actionable, real-world, and tailored to healthcare practices
  • Includes leadership deep dive, culture health check, and operational audits
  • Gives quick wins so you can see improvement fast
  • Helps prevent turnover, improve morale, and stabilise your team

What’s Inside the 7-Part Checklist

This practical, high-value checklist helps you quickly identify gaps in leadership, culture, systems, and staff engagement that are quietly increasing turnover — and gives you quick wins you can implement immediately.

Staff Engagement & Early Warning Signs
1

Staff Engagement & Early Warning Signs

Spot hidden risks before staff resign.

    • Identify early signs of disengagement and frustration
    • Track patterns from informal or exit feedback
    • Prevent minor issues from escalating into resignations

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Leadership & Management Deep Dive
2

Leadership & Management Deep Dive

Your leadership is the #1 predictor of staff retention.

    • Assess your communication, consistency, and conflict resolution
    • Check your 1:1s, feedback habits, and presence
    • Quick wins to strengthen influence, trust, and authority

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Culture & Communication Health Check
3

Culture & Communication Health Check

The heartbeat of your team.

    • Identify tension, collaboration gaps, or misalignment
    • Check recognition, transparency, and team cohesion
    • Practical ways to reinforce a positive, productive culture

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Onboarding, Role Clarity & Expectations
4

Onboarding, Role Clarity & Expectations

Retention starts before day one.

    • Ensure clear role definitions and structured onboarding
    • Check if staff understand expectations and workflows
    • Quick adjustments to get new hires confident and engaged fast

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Burnout, Workload & Staff Support
5

Burnout, Workload & Staff Support

Prevent stress before it becomes turnover.

    • Assess workloads and flexibility in practice
    • Spot early burnout indicators
    • Introduce small support systems to keep staff engaged and healthy

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Compliance, Systems & Operational Stability
6

Compliance, Systems & Operational Stability

Strong systems = confident, productive staff.

    • Check SOPs, policies, and training coverage
    • Identify gaps in risk management and regulatory compliance
    • Quick wins for smoother operations and less stress

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Mini-Audits, Quick Wins & Your Stability Snapshot
7

Mini-Audits, Quick Wins & Your Stability Snapshot

Turn insights into action immediately.

    • Self-check prompts for all areas
    • Track wins, risks, and urgent action items
    • Get a simple, clear snapshot of team health and retention risk

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Bonus: Practice Manager Self-Check — “Am I the Stabiliser or the Stress Point?”

  • A confidential reflection tool to spot blind spots in leadership, culture, and systems
  • Helps managers honestly assess their impact on team engagement and retention
  • Includes mini-audits and reflection prompts to guide immediate improvements

Free 7 Part Checklist – Stop Losing Great Staff – Build a Team that Stays

Tired of turnover and chaos? Download your free 7-Part Checklist and create a confident, loyal, and high-performing team that actually wants to stay.

      Get in touch with our team

        Get in touch with our team