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Indigo Medical Consulting

Supporting medical practices to thrive through strong systems, strong teams, and strong patient experiences.

Indigo Medical Consulting Services is a specialist practice management consultancy dedicated to supporting healthcare organisations with trusted expertise across business operations, human resources, leadership development, e-training, and
marketing.

HR & Compliance

HR & Compliance

Healthcare-specific HR services and programs designed to reduce risk, boost performance and create a thriving, high-functioning team.

Managing a medical practice is rewarding — but juggling HR responsibilities on top of patient care can quickly become overwhelming. Most practice owners and/or Practice Managers aren’t HR specialists and keeping up with policies, employment law, performance management and staff issues can feel like a full-time job in itself.

Without the right systems and expertise, mistakes can happen — from compliance risks and payroll errors to frustrated staff and high turnover. That’s where Indigo Medical Consulting Services comes in.

We provide tailored HR services and programs specifically for healthcare practices, giving you:

  • Peace of mind that your practice is compliant and protected
  • Support for staff performance and development to retain your best people
  • Practical systems and tools to make HR simpler and more efficient
  • Confidence that your HR is managed by someone who understands healthcare practices inside and out

With our HR services, you can focus on what you do best — delivering excellent patient care — while knowing your HR is taken care of.”

HR Compliance & Risk Shield

Result for Your Practice: “Sleep easy knowing your practice is fully compliant and protected.”

What’s included:

  • Healthcare-specific HR audit of systems, policies, and procedures
  • Full HR Policy & Procedure Manual aligned with current legislation
  • Templates, checklists, and credential verification tools for staff

Outcome:

  • Reduced legal and compliance risk
  • Clear, structured HR systems you can implement immediately
  • Protection for your staff, patients, and practice
  • Indicative Cost: From $1,500

Performance Accelerator Program

Result for Your Practice: “Your team performing at its peak where it matters most.”

What’s included:

  • Turnkey performance management system
  • KPIs tailored to clinical and administrative staff
  • Performance appraisals, development plans, and dashboards

Outcome:

  • Staff fully accountable and motivated
  • Performance measured against clinical and patient-experience metrics
  • Increased productivity and engagement
  • Indicative Cost: From $1,250 per program rollout

Stress-Free HR Support Pack

Result for Your Practice: “Expert HR support whenever you need it — without hiring full-time.”

What’s included:

  • Temporary or retained HR management support
  • Employee relations troubleshooting and HR advisory
  • Flexible project-based or ongoing packages

Outcome:

  • Quick resolution of HR issues
  • Relief from daily HR headaches
  • Professional guidance exactly when you need it
  • Indicative Cost: From $120/hr or $1,800/month for retained services

Skilled Team Builder

Result for Your Practice: “A confident, competent, and motivated team you can rely on.”

What’s included:

  • Healthcare-specific learning and development modules for clinical and administrative staff
  • Pre-built workshops and skill-gap plans
  • Measurable post-training outcomes (staff competence, patient satisfaction, retention)

Outcome:

  • Improved staff performance and confidence
  • Higher patient satisfaction and better workflow efficiency
  • Stronger team culture and retention
  • Indicative Cost: From $1,250 per module, or bundled packages available

Why Practices Choose Indigo

  • Deep expertise in healthcare HR and compliance
  • Turnkey solutions: ready-to-use templates, systems and tools
  • Programs designed to deliver measurable outcomes
  • Flexible support to suit practices of any size

Take the first step toward a stronger, more compliant, and high-performing team. Book your free HR Health Check today and discover the program that’s right for your practice.

Digital Products

Courses

HR Toolkits

Planners

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    Get in touch with our team

      Get in touch with our team